Building a New Working World for HCA

CATEGORY: Blog Posts

DATE: Jul 21, 2020
AUTHOR: Tamsin Parker

A Staffordshire architectural practice has embraced a completely new way of working in response to Covid-19 – an approach which is here to stay.

Hewitt&Carr Architects based in Cheadle have changed the way their team works so there is far more emphasis on flexible or agile working.

Changes have seen the architectural staff split into two teams, each working under the guidance of one of the business owners  –  Natalie Hewitt or Mark Carr. Each team works on a staggered rota with only five days within a fortnight being in the office and the remaining time working from home.

A breakout area’s also been created, giving the team a dedicated area to brainstorm, work together and share ideas.

In addition, the Hewitt&Carr Group, which Hewitt&Carr Architects forms part of is investing. It has taken on an extra office in their business premises DaisyBank to accommodate another part of the Group  – Hewitt&Carr Services, giving them far more more space to operate.

Company owner and architect Natalie Hewitt said: “The architectural industry, in my experience, has been traditionally office-based with little or no scope for home working. Covid-19 has changed that, certainly for us.

“We’ve used it as an opportunity to embrace change and look at how we can do things in a different way, to keep staff safe and give them the opportunity to work flexibly. It also helps ensure the studio is a vibrant, collaborative space where we can come together as a team so that we all work creatively to the best of our abilities.


She added: “Cutting down on travel for staff, has saved them wasted time in the car, energy and stress. It also takes the pressure away of having to be in the office at a certain time and helps with productivity. More importantly than that it means staff are happier and for us that’s the most important thing. The changes have been embraced by the team and we’re really pleased with their feedback.”

Billie Chell, Architectural Assistant said: “It’s admirable that both Natalie and Mark have managed to create such a positive outcome in what has generally been a very negative period for so many of us. It’s great that they have used these strange times to reflect and change how the team operates. I am so excited about the new way of working and it’s great to be part of such a forward-thinking team. These changes look beyond the immediate future and promote a healthy work-life balance. I love the focus on collaboration that the new office layout encourages and feel as if I’m starting a new job but with familiar faces! I feel very proud to be a part of the Hewitt and Carr family and look forward to what the future holds.”

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AUTHOR: Tamsin Parker
Tamsin is our Managing Director and the founder of LEGS PR. She is a communications and engagement expert with more than 20 years of journalistic and PR experience in both the public and private sectors. She has worked in newspapers, commercial radio, and regional television where she covered news and sport. Tamsin still freelances as a broadcast journalist as is a lecturer in journalism and sports journalism at Staffordshire University.

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